Photo evidence

Photo evidence tips for stronger claims

1. 1

   Photograph in original packaging within 48 hours of delivery (most platforms require this).

2. 2

   Include 4 shots: outer box (with shipping label), inner packaging, damaged area, full item.

3. 3

   Use natural light and a plain background so damage is clearly visible.

4. 4

   Avoid flash — flash can hide dents and scratches.

5. 5

   Add a ruler or coin next to the damage for scale when relevant.