Policy Directory
Refund rules by platform.
We extract each platform's official compensation policy and structure it for fast lookup. Pick your platform to see what you can claim — then generate an AI claim letter in 60 seconds.
Amazon
A-to-Z Guarantee, late delivery refunds, damaged item policy.
6 active rules·avg confidence 90%
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Temu
Purchase Protection, partial refunds, late shipment rules.
6 active rules·avg confidence 89%
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Shein
15-day return window, missing item policy, quality dispute.
6 active rules·avg confidence 88%
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AliExpress
Buyer Protection, late delivery coupons, 60-day dispute window.
6 active rules·avg confidence 87%
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eBay
Money Back Guarantee, Guaranteed Delivery coupon, SNAD claims.
5 active rules·avg confidence 89%
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TikTok Shop
Order not received, refund windows, dispute escalation.
6 active rules·avg confidence 89%
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