Parcel ClaimParcel Claim
moderate delay

Package 1 week late

Your refund options and what to do right now.

Where you stand at 1 week late

Most carriers consider this the threshold for a "lost in transit" investigation.

What to do right now

File a lost package claim with the carrier AND the platform. Most platforms approve full refunds at this point.

Check policy for your platform

Time-sensitive: file your claim now

Each day you wait, your refund window shrinks. Let our AI extract the policy and write your claim letter in 60 seconds.

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